Frequently Asked Questions

What is your return policy?

Due to the nature of our products, worn or used items cannot be returned. Please review our Return Policy for complete details regarding eligible returns or order issues.

How long does order processing take?

Orders are processed within 1–3 business days. Processing time does not include shipping time.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. Tracking information will be provided once your order ships.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with your tracking information.

What if my order arrives damaged or incorrect?

Please contact us with your order number and photos of the item so we can assist you.